Tag: that branding guy

Customer Service: Going the Extra Mile

May 5, 20140 Comments

Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. Today we are continuing our conversation on enhancing your customer service. There is a small auto dealership in Santa Fe, New Mexico called Great Little Cars. They target many first time car buyers with quality pre-owned cars. Both my daughters have purchased cars […]

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Best Practices for Regional Branding

April 28, 20140 Comments

Listen to our featured Those Branding Guys radio show podcast: Ken Rogers and Automation Alley Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. On our radio show Ask Those Branding Guys, we discussed branding of a major metropolitan area. Joining us on air was Ken Rogers, Executive Director of Automation Alley. […]

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Differentiating Through Customer Service

April 28, 20140 Comments

Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. Today we are looking at how great customer service can differentiate a brand. Recently I read a blog by Tricia Morris at Parature, a Microsoft company, that highlighted 5 key words of advice from Sir Richard Branson about customer service and how it […]

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50 Podcasts of Branding Tips

April 22, 20140 Comments

Listen to our featured Those Branding Guys radio show podcast: 50th Show Celebration and Best Branding Tips Ask Those Branding Guys Radio Show: 50 Podcasts Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. On our radio show Ask Those Branding Guys, we celebrated 50 shows worth of Branding and Marketing advice. […]

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